Corporate Responsibility Report 2010

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Gri Content inDeX GRI section Society performance indicators Local communities Development programmes related to local communities Public policy participation in public decision-making support to political parties Product responsibility performance indicators Customer health and safety life cycle stages in which health and safety impacts of products and services are assessed for improvement Product and service labelling Customer satisfaction Reporting Report page(s) Notes and comments so1 15 support to gas-sector research and development so5 so6 5; 10 10 pr1 15 research and development activity pr5 5 Electric Utility Sector Supplement (EUSS) eU1 amount, transmission and distribution of natural and biogas by area eU2 energy output broken down by energy source eU3 number of household and enterprise customers eU4 length of distribution network eU5 allocation of Co2e emission allowances or equivalent, broken down by carbon trading framework eU6 ensuring access to and supply security of natural and biogas eU7 plans and measures steering energy demand and energy efficiency eU8 research and development activity eU13 Direct impacts of activities on biodiversity eU18 Health and safety at work programmes and training eU19 stakeholder participation in the planning and decision-making process related to the gas transmission/distribution and infrastructure eU21 preparedness for crisis and exceptional situations 14 8 12; 15 14 11 8 15 15 11 13 9–10 9 a third-party Gri application level check conducted by a corporate responsibility specialist tofuture oy, confirms Gasum’s self-declaration that the Corporate responsibility report for 2010 meets the requirements for Gri’s application level C according to Gri G3.1 guidelines. Corporate responsibility report 2010 21

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